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3 Replies Latest reply: Dec 19, 2012 3:04 PM by raylitherland67 RSS

Brand new customer, unable to receive phone calls...

epoyner1 Newbie
Currently Being Moderated

Me and my sister went into Sprint this past Saturday and both got Galaxy S3's (the buy 1 get 1 sale) and signed up for the 1400 Everything Share plan. She ported her phone number in from Verizon.


I opted for a new phone number. The problem is, I cannot receive phone calls. When you call my phone number, a male voice comes on the phone and states "You have reached a test system". I went to the Sprint store and was given a replacement phone - which did not solve the problem. They opened a ticket for me, and then gave me an ETA of 72 hours?!? I have now been with Sprint as a new customer since Saturday and have not been able to receive 1 phone call, this is ridiculous.

 

FYI I can make phone calls just fine, I can send/receive texts/picture messages just fine, I can use 3G data just fine. Just can't get a phone call.

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