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  • 90. Re: How are we doing?
    YUMAILIN Regular Visitor
    Currently Being Moderated

    How are you going?? Very bad!!!

    Your manager Alejandro Gonzalez is a guy who does not have any disposition of help to resolve the issues that I have with my phone. Since I got it, in October 2012, this device has had so many issues. If I have no wifi connection I cannot use any application, even making a call is a problem without wifi connection. I went to Apple and they say the device does not have any problem, the problem is Sprint. I called to that manager and he said that I have only two options: Going to Apple again (I do not know why) or changing the device, buying another one paying the full amount... As if I got this Iphone as a gift! Come'on!!!

  • 91. Re: How are we doing?
    YUMAILIN Regular Visitor
    Currently Being Moderated

    How are you going?? Very bad!!!

    Your manager Alejandro Gonzalez is a guy who does not have any disposition of help to resolve the issues that I have with my phone. Since I got it, in October 2012, this device has had so many issues. If I have no wifi connection I cannot use any application, even making a call is a problem without wifi connection. I went to Apple and they say the device does not have any problem, the problem is Sprint. I called to that manager and he said that I have only two options: Going to Apple again (I do not know why) or changing the device, buying another one paying the full amount... As if I got this Iphone as a gift! Come'on!!!

  • 92. Re: How are we doing?
    YUMAILIN Regular Visitor
    Currently Being Moderated

    How are you going?? Very bad!!!

    Your manager Alejandro Gonzalez is a guy who does not have any disposition of help to resolve the issues that I have with my phone. Since I got it, in October 2012, this device has had so many issues. If I have no wifi connection I cannot use any application, even making a call is a problem without wifi connection. I went to Apple and they say the device does not have any problem, the problem is Sprint. I called to that manager and he said that I have only two options: Going to Apple again (I do not know why) or changing the device, buying another one paying the full amount... As if I got this Iphone as a gift! Come'on!!!

  • 93. Re: How are we doing?
    YUMAILIN Regular Visitor
    Currently Being Moderated

    How are you going?? Very bad!!!

    Your manager Alejandro Gonzalez is a guy who does not have any disposition of help to resolve the issues that I have with my phone. Since I got it, in October 2012, this device has had so many issues. If I have no wifi connection I cannot use any application, even making a call is a problem without wifi connection. I went to Apple and they say the device does not have any problem, the problem is Sprint. I called to that manager and he said that I have only two options: Going to Apple again (I do not know why) or changing the device, buying another one paying the full amount... As if I got this Iphone as a gift! Come'on!!!

  • 94. Re: How are we doing?
    YUMAILIN Regular Visitor
    Currently Being Moderated

    How are you going?? Very bad!!!

    Your manager Alejandro Gonzalez is a guy who does not have any disposition of help to resolve the issues that I have with my phone. Since I got it, in October 2012, this device has had so many issues. If I have no wifi connection I cannot use any application, even making a call is a problem without wifi connection. I went to Apple and they say the device does not have any problem, the problem is Sprint. I called to that manager and he said that I have only two options: Going to Apple again (I do not know why) or changing the device, buying another one paying the full amount... As if I got this Iphone as a gift! Come'on!!!

  • 95. Re: How are we doing?
    YUMAILIN Regular Visitor
    Currently Being Moderated

    How are you going?? Very bad!!!

    Your manager Alejandro Gonzalez is a guy who does not have any disposition of help to resolve the issues that I have with my phone. Since I got it, in October 2012, this device has had so many issues. If I have no wifi connection I cannot use any application, even making a call is a problem without wifi connection. I went to Apple and they say the device does not have any problem, the problem is Sprint. I called to that manager and he said that I have only two options: Going to Apple again (I do not know why) or changing the device, buying another one paying the full amount... As if I got this Iphone as a gift! Come'on!!!

  • 96. Re: How are we doing?
    YUMAILIN Regular Visitor
    Currently Being Moderated

    How are you going?? Very bad!!!

    Your manager Alejandro Gonzalez is a guy who does not have any disposition of help to resolve the issues that I have with my phone. Since I got it, in October 2012, this device has had so many issues. If I have no wifi connection I cannot use any application, even making a call is a problem without wifi connection. I went to Apple and they say the device does not have any problem, the problem is Sprint. I called to that manager and he said that I have only two options: Going to Apple again (I do not know why) or changing the device, buying another one paying the full amount... As if I got this Iphone as a gift! Come'on!!!

  • 97. Re: How are we doing?
    dh9999 Newbie
    Currently Being Moderated

    Hello I need to activate an iphone

  • 98. Re: How are we doing?
    dwbydesign Regular Visitor
    Currently Being Moderated

    Now, to add insult to injury as the saying goes, a week after I de-activated my useless 4G LTE phone (since being right in the middle of a 4G LTE coverage map means nothing, not one single 4G connection out of 50 or so tries), and being told I was being sent a return kit, no kit.  So I called (#34) and they said "we must have sent it to the wrong address" by the first person, then after having to call another department (#35) was told "well it never made it out of the UPS warehouse".  So no return kit.  They're trying again.  And they will probably TRY to get me to pay for this phone because now it will be more than 14 days since I activated it before they get it back (due to their error, of course).  But, notice I say TRY.

     

    But I cheked with MetroPCS, and where I have no 4G and 100kbps or so 3G in the areas I frequent (home, office, daughter's house, local cafe), MetroPCS and their $55 no contract plan averages 2,000+kbps (2mbps) in those areas.  So I do have another carrier that actually works, and it's cheap!

  • 99. Re: How are we doing?
    wasajkanil1 Newbie
    Currently Being Moderated

    reallyu great

  • 100. Re: How are we doing?
    GOLEARY1962 Regular Visitor
    Currently Being Moderated

    I have been a Sprint customer in Indianapolis since 2005 (and was one for years prior when I lived in St Louis and Chicago.) I was fine with Sprint until I "upgraded" my last blackberry to the Style 9670, which was the WORST mistake I have ever made in my life. (Other than marrying an adulterer.)

     

    I am on my THIRD 9670, and am having the EXACT SAME problems I had with my FIRST 9670 (where the battery won't charge by the charger, so I'm forced to charge it by removing the battery and charging it in a charger for 2.5 hours while I cannot access or use my cell phone. Then the battery only lasts for MAYBE one hour if I am texting or using the phone. Forget about using the internet, as that will eat up the battery in less than 20 minutes.

     

    I took the phone in to Sprint and the rep said, "It'll cost $100 to replace it with your insurance." I asked him why I even PAID the $8/month for insurance if it wasn't going to allow me to get a replacement phone when it's MORE than obvious that this phone (my THIRD thus far in 17 months) doesn't work as described.

     

    Furthermore, this battery should last 4.5 hours once it is fully charged. That is a bold faced lie. I can charge it overnight, and simply turn it on in the morning and not even use it, (where the screen is BLANK) and it will drain within 3 hours. When I asked Sprint to replace my battery, they said I could "purchase" one for $35.

     

    After ALL the **** that I have been through with Sprint, one would THINK that they would upgrade me to a phone of my choice for NO CASH OUTLAY, as they have given me THREE lemons and I have gone through countless tech support people to try to resolve my problems. What is MOST alarming is the ARROGANCE that the Sprint Center reps provide (or should I say SALES reps) because all they want to do is sell me a NEW phone for $100 to $200, which OF COURSE includes having to SIGN UP for another 2 year contract with a company who I am already fed up with.

     

    I was spending $144/month on average with the "EVERYTHING plus the kitchen sink" program (which was sold as what I needed) only to find out 13 months later that my usage didn't justify having it and that I should have been signed up for a $79/month plan, but no one from Sprint wanted to reimburse me the $60/month that I wasted because I couldn't use the phone in the manner that I was led to believe it would work.

     

    If ANYONE has a suggestion, write to me at dgo62@comcast.net. My contract is up in August and I don't plan on staying with Sprint if all they can do is offer to "upgrade" me to a new phone and a new contract for $200 plus two years. The past 17 months have cost me enough **** to want to sign up for another 24 months of it. What is sad is that they refuse to replace this 3rd phone with a 4th refurbished phone, and would rather that I just cancel and pay them $150 than address my problem that SPRINT has caused by providing a phone that if it were a car, would fall under the lemon law, because this is a LEMON!

  • 101. Re: How are we doing?
    GOLEARY1962 Regular Visitor
    Currently Being Moderated

    I have been a Sprint customer in Indianapolis since 2005 (and was one for years prior when I lived in St Louis and Chicago.) I was fine with Sprint until I "upgraded" my last blackberry to the Style 9670, which was the WORST mistake I have ever made in my life. (Other than marrying an adulterer.)

     

    I am on my THIRD 9670, and am having the EXACT SAME problems I had with my FIRST 9670 (where the battery won't charge by the charger, so I'm forced to charge it by removing the battery and charging it in a charger for 2.5 hours while I cannot access or use my cell phone. Then the battery only lasts for MAYBE one hour if I am texting or using the phone. Forget about using the internet, as that will eat up the battery in less than 20 minutes.

     

    I took the phone in to Sprint and the rep said, "It'll cost $100 to replace it with your insurance." I asked him why I even PAID the $8/month for insurance if it wasn't going to allow me to get a replacement phone when it's MORE than obvious that this phone (my THIRD thus far in 17 months) doesn't work as described.

     

    Furthermore, this battery should last 4.5 hours once it is fully charged. That is a bold faced lie. I can charge it overnight, and simply turn it on in the morning and not even use it, (where the screen is BLANK) and it will drain within 3 hours. When I asked Sprint to replace my battery, they said I could "purchase" one for $35.

     

    After ALL the **** that I have been through with Sprint, one would THINK that they would upgrade me to a phone of my choice for NO CASH OUTLAY, as they have given me THREE lemons and I have gone through countless tech support people to try to resolve my problems. What is MOST alarming is the ARROGANCE that the Sprint Center reps provide (or should I say SALES reps) because all they want to do is sell me a NEW phone for $100 to $200, which OF COURSE includes having to SIGN UP for another 2 year contract with a company who I am already fed up with.

     

    I was spending $144/month on average with the "EVERYTHING plus the kitchen sink" program (which was sold as what I needed) only to find out 13 months later that my usage didn't justify having it and that I should have been signed up for a $79/month plan, but no one from Sprint wanted to reimburse me the $60/month that I wasted because I couldn't use the phone in the manner that I was led to believe it would work.

     

    If ANYONE has a suggestion, write to me at dgo62@comcast.net. My contract is up in August and I don't plan on staying with Sprint if all they can do is offer to "upgrade" me to a new phone and a new contract for $200 plus two years. The past 17 months have cost me enough **** to want to sign up for another 24 months of it. What is sad is that they refuse to replace this 3rd phone with a 4th refurbished phone, and would rather that I just cancel and pay them $150 than address my problem that SPRINT has caused by providing a phone that if it were a car, would fall under the lemon law, because this is a LEMON!

  • 102. Re: How are we doing?
    GOLEARY1962 Regular Visitor
    Currently Being Moderated

    I have been a Sprint customer in Indianapolis since 2005 (and was one for years prior when I lived in St Louis and Chicago.) I was fine with Sprint until I "upgraded" my last blackberry to the Style 9670, which was the WORST mistake I have ever made in my life. (Other than marrying an adulterer.)

     

    I am on my THIRD 9670, and am having the EXACT SAME problems I had with my FIRST 9670 (where the battery won't charge by the charger, so I'm forced to charge it by removing the battery and charging it in a charger for 2.5 hours while I cannot access or use my cell phone. Then the battery only lasts for MAYBE one hour if I am texting or using the phone. Forget about using the internet, as that will eat up the battery in less than 20 minutes.

     

    I took the phone in to Sprint and the rep said, "It'll cost $100 to replace it with your insurance." I asked him why I even PAID the $8/month for insurance if it wasn't going to allow me to get a replacement phone when it's MORE than obvious that this phone (my THIRD thus far in 17 months) doesn't work as described.

     

    Furthermore, this battery should last 4.5 hours once it is fully charged. That is a bold faced lie. I can charge it overnight, and simply turn it on in the morning and not even use it, (where the screen is BLANK) and it will drain within 3 hours. When I asked Sprint to replace my battery, they said I could "purchase" one for $35.

     

    After ALL the **** that I have been through with Sprint, one would THINK that they would upgrade me to a phone of my choice for NO CASH OUTLAY, as they have given me THREE lemons and I have gone through countless tech support people to try to resolve my problems. What is MOST alarming is the ARROGANCE that the Sprint Center reps provide (or should I say SALES reps) because all they want to do is sell me a NEW phone for $100 to $200, which OF COURSE includes having to SIGN UP for another 2 year contract with a company who I am already fed up with.

     

    I was spending $144/month on average with the "EVERYTHING plus the kitchen sink" program (which was sold as what I needed) only to find out 13 months later that my usage didn't justify having it and that I should have been signed up for a $79/month plan, but no one from Sprint wanted to reimburse me the $60/month that I wasted because I couldn't use the phone in the manner that I was led to believe it would work.

     

    If ANYONE has a suggestion, write to me at dgo62@comcast.net. My contract is up in August and I don't plan on staying with Sprint if all they can do is offer to "upgrade" me to a new phone and a new contract for $200 plus two years. The past 17 months have cost me enough **** to want to sign up for another 24 months of it. What is sad is that they refuse to replace this 3rd phone with a 4th refurbished phone, and would rather that I just cancel and pay them $150 than address my problem that SPRINT has caused.

  • 103. Re: How are we doing?
    GOLEARY1962 Regular Visitor
    Currently Being Moderated

    I have been a Sprint customer in Indianapolis since 2005 (and was one for years prior when I lived in St Louis and Chicago.) I was fine with Sprint until I "upgraded" my last blackberry to the Style 9670, which was the WORST mistake I have ever made in my life.

     

    I am on my THIRD 9670, and am having the EXACT SAME problems I had with my FIRST 9670 (where the battery won't charge by the charger, so I'm forced to charge it by removing the battery and charging it in a charger for 2.5 hours while I cannot access or use my cell phone. Then the battery only lasts for MAYBE one hour if I am texting or using the phone. Forget about using the internet, as that will eat up the battery in less than 20 minutes.

     

    I took the phone in to Sprint and the rep said, "It'll cost $100 to replace it with your insurance." I asked him why I even PAID the $8/month for insurance if it wasn't going to allow me to get a replacement phone when it's MORE than obvious that this phone (my THIRD thus far in 17 months) doesn't work as described.

     

    Furthermore, this battery should last 4.5 hours once it is fully charged. That is a bold faced lie. I can charge it overnight, and simply turn it on in the morning and not even use it, (where the screen is BLANK) and it will drain within 3 hours. When I asked Sprint to replace my battery, they said I could "purchase" one for $35.

     

    After ALL the **** that I have been through with Sprint, one would THINK that they would upgrade me to a phone of my choice for NO CASH OUTLAY, as they have given me THREE lemons and I have gone through countless tech support people to try to resolve my problems. What is MOST alarming is the ARROGANCE that the Sprint Center reps provide (or should I say SALES reps) because all they want to do is sell me a NEW phone for $100 to $200, which OF COURSE includes having to SIGN UP for another 2 year contract with a company who I am already fed up with.

     

    I was spending $144/month on average with the "EVERYTHING plus the kitchen sink" program (which was sold as what I needed) only to find out 13 months later that my usage didn't justify having it and that I should have been signed up for a $79/month plan, but no one from Sprint wanted to reimburse me the $60/month that I wasted because I couldn't use the phone in the manner that I was led to believe it would work.

     

    If ANYONE has a suggestion, write to me at dgo62@comcast.net. My contract is up in August and I don't plan on staying with Sprint if all they can do is offer to "upgrade" me to a new phone and a new contract for $200 plus two years. The past 17 months have cost me enough **** to want to sign up for another 24 months of it. What is sad is that they refuse to replace this 3rd phone with a 4th refurbished phone, and would rather that I just cancel and pay them $150 than address my problem that SPRINT has caused.

  • 104. Re: How are we doing?
    GOLEARY1962 Regular Visitor
    Currently Being Moderated

    I have been a Sprint customer in Indianapolis since 2005 (and was one for years prior when I lived in St Louis and Chicago.) I was fine with Sprint until I "upgraded" my last blackberry to the Style 9670, which was the WORST mistake I have ever made in my life.

     

    I am on my THIRD 9670, and am having the EXACT SAME problems I had with my FIRST 9670 (where the battery won't charge by the charger, so I'm forced to charge it by removing the battery and charging it in a charger for 2.5 hours while I cannot access or use my cell phone. Then the battery only lasts for MAYBE one hour if I am texting or using the phone. Forget about using the internet, as that will eat up the battery in less than 20 minutes.

     

    I took the phone in to Sprint and the rep said, "It'll cost $100 to replace it with your insurance." I asked him why I even PAID the $8/month for insurance if it wasn't going to allow me to get a replacement phone when it's MORE than obvious that this phone (my THIRD thus far in 17 months) doesn't work as described.

     

    Furthermore, this battery should last 4.5 hours once it is fully charged. That is a bold faced lie. I can charge it overnight, and simply turn it on in the morning and not even use it, (where the screen is BLANK) and it will drain within 3 hours. When I asked Sprint to replace my battery, they said I could "purchase" one for $35.

     

    After ALL the **** that I have been through with Sprint, one would THINK that they would upgrade me to a phone of my choice for NO CASH OUTLAY, as they have given me THREE lemons and I have gone through countless tech support people to try to resolve my problems.

     

    I was spending $144/month on average with the "EVERYTHING plus the kitchen sink" program (which was sold as what I needed) only to find out 13 months later that my usage didn't justify having it and that I should have been signed up for a $79/month plan, but no one from Sprint wanted to reimburse me the $60/month that I wasted because I couldn't use the phone in the manner that I was led to believe it would work.

     

    If ANYONE has a suggestion, write to me at dgo62@comcast.net. My contract is up in August and I don't plan on staying with Sprint if all they can do is offer to "upgrade" me to a new phone and a new contract for $200 plus two years. The past 17 months have cost me enough **** to want to sign up for another 24 months of it. What is sad is that they refuse to replace this 3rd phone with a 4th refurbished phone, and would rather that I just cancel and pay them $150 than address my problem that SPRINT has caused.

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