5 Replies Latest reply: Feb 12, 2013 10:58 PM by garwynn RSS

No Firmware Update Available for Note 2???????

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Why am I unable to update to Android 4.2.1 for my Galaxy Note 2? I called tech support 3 times and got three different answers.

1. 4.2.1 is not available on the Note 2

2. Sprint cannot push the update OTA. But if you go to the Sprint store they will hardwire the update to my phone.

3. Sprint cannot push OTA and the sprint store will not manually do it for me. I just have to wait.


Any suggestions????

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