There are reported outages in the 76020 area affecting Voice calls and overall service. The estimated time of repair is tomorrow (2/20) by end of day. This estimate is subject to change. We apologize for the inconvenience this may be causing you.
Sprint Social Care
Thanks bonangel1973, sorry the delayed follow up.
There had been an outage declared today in that area. It has been cleared out since.
Are you still having the same issues? If so, please repeat some of the same steps you've listed and let us know the result. Thanks!
Sprint Social Care Team