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3 Replies Latest reply: Feb 26, 2013 7:02 PM by I-am-Sam RSS

Airvana

REEDS29 Newbie
Currently Being Moderated

My Airvana very suddenly stopped working.  It is flashing three lights- Voicemail is green.  VoIP Phone and Broadband are amber.  Please help!

  • 1. Re: Airvana
    SprintIronman Social Care
    Currently Being Moderated

    REEDS29,

     

    Thanks for your post. Did you have any internet outage in your home? Also, have you unplugged the Airave, left it off for a few minutes, and then powered it back up? Please let me know. Thanks!

     

    Dan

    Sprint Social Care Team

  • 2. Re: Airvana
    REEDS29 Newbie
    Currently Being Moderated

    No we have not had any internet outages.  I have turned the Airave off, reset it, turned it off again.  It won't do anything but blink those three lights.

  • 3. Re: Airvana
    I-am-Sam Social Care
    Currently Being Moderated

    REEDS29,

     

    Thanks for the update. Try calling the airave tech support at (866) 556-7310 Monday - Sunday: 5:00 AM - 11:00 PM. Every time I call them they are very knowledgeable, and get my airave up and working again! Let me know how it goes!

     

    Thanks!

    Samantha Sprint Social Care Team

    Tuesday-Saturday 11am-8pm mst.

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