I made an update to block a specific number and I am still getting calls!!! I called customer service and the rep said maybe its a fake number and they could not verify the number. Well its the same number everytime. The rep also gave me some apps to download but those apps are not on the iPhone platform. Why can Sprint not block this number?
Sorry to hear about the trouble. I would be happy to help.
Does the phone number appear to be a full 10-digit phone number?
If you would like, please send me your phone number and account PIN via private message and I'll be happy to take a look.