I am constantly getting dropped calls and can't believe I am being charged for this garbage service. I work from home and conference calls are imperative for me to do business - dropped calls are not acceptable. My wife is having the same problem so I know it isn't my phone. She was talking to doctor with critical discussion about my daughters care and either doctor couldn't hear (as though she was on mute) or the call would drop. upon trying to call back or make other calls during the day the connection wouldn't even establish to start ringing.
I have updated the phones with the PRL, etc. I have rebooted, we have tried talking outside the house and even driven to areas that are known to have better 3G and 4G reception - nothing is working. I went to Sprint today to complain and they did nothing, said I should get a new f*&@# phone!
seems like there is nothing I can do but ***** at this point.
maybe if you have my zip code you could fix the problem