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2 Replies Latest reply: Oct 27, 2012 2:25 PM by Levi4u RSS

Call Forwarding/Help

trophyninja Newbie
Currently Being Moderated

How do you set-up call forwarding on a samsung galaxy3? Evrything I found so far is old.

  • 1. Re: Call Forwarding/Help
    Markie_B Sprint Employee
    Currently Being Moderated

    trophyninja,

     

    Thank you for your post regarding features on your device. If you are speaking of forwarding your calls from your SG3 to another number, then you would follow the listed instructions.

    • Unconditional: Forward all calls, incoming calls not received (*72). 
    • Conditional:  
      • No Answer and Busy: Forwards calls to alternate number when not answered or the line is busy (*28). 
      • No Answer: Forwards calls to alternate number when not answered or pressing the End key (*73). 
      • Busy: Forwards calls to alternate number when the line is busy (*74).

    Please let us know if we can be of further assistance.

     

    Markie_B

  • 2. Re: Call Forwarding/Help
    Levi4u Master
    Currently Being Moderated

    Note - Unconditional call forwarding is charged at $.20 p/minute, Conditional call forwarding is included at no charge to all Sprint customers..

    http://support.sprint.com/support/article/Use_Call_Forwarding_on_your_Sprint_phone/case-wh164052-20100805-133947

    Unconditional Call Forwarding - forwards all calls and incoming calls not received and is charged at $0.20 per minute unless you're on an UNLIMITED Simply Everything plan

    • To activate Unconditional Call Forwarding:
      • Press *72
      • Enter the 10-digit phone number to forward the calls to
      • Press Talk
      • Listen for the alert tones that tell you Call Forwarding is turned on
    • To deactivate Unconditional Call Forwarding:
      • Press *720
      • Press Talk
      • Listen for the alert tones that tell you Call Forwarding is turned off



    Conditional Call Forwarding - offers different types of forwarding options, based on when you want the calls to forward or not forward and is free for all active Sprint customers

    • No Answer and Busy - forwards calls to an alternate number when not answered or when the line is busy
      • To activate No Answer/Busy Call Forwarding:
        • Enter *28
        • Enter the 10-digit phone number to forward the calls to
        • Press Talk
        • Listen for the alert tones that tell you Call Forwarding is activated
      • To deactivate No Answer/Busy Call Forwarding:
        • Enter *38
        • Press Talk
        • Listen for the alert tones that tell you Call Forwarding is deactivated
    • No Answer - forwards calls to an alternate number when not answered or when you press the End key on your phone; all calls that are not answered after 23 seconds will be routed to the alternate number
      • To activate No Answer Call Forwarding:
        • Enter *73
        • Enter the 10-digit phone number to forward the calls to
        • Press Talk
        • Listen for the alert tones that tell you Call Forwarding is activated
      • To deactivate No Answer Call Forwarding:
        • Enter *730
        • Press Talk
        • Listen for the alert tones that tell you Call Forwarding is deactivated
    • Busy - forwards calls to an alternate number when your line is busy
      • To activate Busy Call Forwarding:
        • Enter *74
        • Enter the 10-digit phone number to forward the calls to
        • Press Talk
        • Listen for the alert tones that tell you Call Forwarding is activated
      • To deactivate Busy Call Forwarding:
        • Enter *740
        • Press Talk
        • Listen for the alert tones that tell you Call Forwarding is deactivated

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