5 Replies Latest reply: Nov 19, 2012 9:51 PM by mrcminnesota RSS

Unable to Sign In iTunes & App Store "unknown error has occurred"

mrcminnesota Expert
Currently Being Moderated

I just purchased the iPhone 5 and "all" is working ok except I am unable to log into the iTunes & App Store on the iPhone. I have an Apple ID and am able to log into the site on my PC but not able to log into on my iPhone. Any suggestions?? I do not want to mess with my activation as it seemed to be working well with this exception.

 

It does not say incorrect user id or password - the message is "Could Not Sign In  An unknown error has occurred"

 

Thanks

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