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1 Reply Latest reply: Jan 7, 2013 11:19 AM by JustDarryl RSS

i forgot my screen lock code on my samsung galaxy s2

Trishamoonstar Newbie
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how can i retrieve my lock code?

  • 1. Re: i forgot my screen lock code on my samsung galaxy s2
    JustDarryl Social Care
    Currently Being Moderated

    Ouch, that's tough when you can't access your phone.  After numerous failed attempts, you'll eventually get a forgot lock pattern option where you can use your Google/Gmail credentials to access the device.  If you're still not able to access the device, you'll have to perform a factory reset using the side keys on the device, this would be the last resort, so hopefullly Gmail credentials work.  Let me know if you need any further assistance.

     

    *Darryl

    Sprint Social Care

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