For the past week I have not been able to send or receive picture mail + group messages. I've attempted disconnecting from WiFi/4G - turned on and off and tried on all levels, I've updated my profile, updated my PRL, updated my Firmware - still nothing. I've also restarted my phone post those attemtps, taken out my battery + SD card - and still nothing. I receive a "General Network Error" message and the pictures will not download and outgoing pictures will not go through. How do I go about fixing this error? Help would be more than appreciated. Thank you.
1-are you running the stock messaging app or a 3rd party one?
2-pic mail is sent as a mms message same as group messages. which is sent via your 3G if im remembering correctly. if you shut off wifi are you showing 3G or 4G at the top of your phone?
3-hate to ask but are you running the original EVO or the newere LTE?
Check out a fun infographic that teaches you how to increase storage, enhance security, improve battery life and clean your device.