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3 Replies Latest reply: Apr 24, 2013 9:47 AM by JustDarryl RSS

Service outage in San Diego?

BKSD Newbie
Currently Being Moderated

My iPhone 5 has been searching for a Sprint signal for the past two days.  When I call it from my Verizon work phone it goes straight to voicemail.  What is going on?  And why can't I figure out how to report a problem on this website????

  • 1. Re: Service outage in San Diego?
    JustDarryl Social Care
    Currently Being Moderated

    Thanks for bringing up service concerns in San Diego.  There are some open alerts and outages in the area, can you provide cross streets & a zipcode, I'll be able to narrow down to your service towers.  Is data also affected?  The best place to report any network or service problems would be through these forums.

     

    *Darryl

    Sprint Social Care

  • 2. Re: Service outage in San Diego?
    thetrevca Newbie
    Currently Being Moderated

    My sprint service has been terrible recently, zip code 92123. Is there currently an outage there? It's been for about 3 days now.

  • 3. Re: Service outage in San Diego?
    JustDarryl Social Care
    Currently Being Moderated

    thetrevca....I apologize for the delayed response, our Communities section was undergoing maintenance yesterday.  I've taken a look at the area 92123 and there's a few nearby towers undergoing Network Vision upgrades.  Yesterday there were some service outages have that closed.  What services were affected, voice or data?  Provide cross streets, I'll be able to narrow down service tower and take a deeper look.

     

    Thanks

    *Darryl

    Sprint Social Care

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