My iPhone 5 has been searching for a Sprint signal for the past two days. When I call it from my Verizon work phone it goes straight to voicemail. What is going on? And why can't I figure out how to report a problem on this website????
Thanks for bringing up service concerns in San Diego. There are some open alerts and outages in the area, can you provide cross streets & a zipcode, I'll be able to narrow down to your service towers. Is data also affected? The best place to report any network or service problems would be through these forums.
thetrevca....I apologize for the delayed response, our Communities section was undergoing maintenance yesterday. I've taken a look at the area 92123 and there's a few nearby towers undergoing Network Vision upgrades. Yesterday there were some service outages have that closed. What services were affected, voice or data? Provide cross streets, I'll be able to narrow down service tower and take a deeper look.