been like this for a couple days now. If I turn the phone off and back on, it will work normally for a little while (30 minutes or less) and then it's back to the same old stuff. Facebook & other apps say I'm not connected to the internet. It is connected to the WiFi in my home, which is working fine so I'm not sure what the problem is....any ideas?
Good morning Sarahgirl81,
Thanks for reaching out to us about your concern. I do want to work with you in finding a resolution. Where are you located? I would like to check the local area first to see if there are any concerns. If you provide your cross streets and zip code, I'll get looking into that right away. In the meantime, try to update your PRL and profile. You can do this by typing ##UPDATE# on your dial pad and then call.
Talk to you shortly,
Sprint Social Media Care