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1 Reply Latest reply: Jun 17, 2013 3:59 PM by DANIADR RSS

Sprint ID resetting configuration

Squishier Newbie
Currently Being Moderated

I received notice that Sprint ID was downloading ID packs and had no ability to cancel it.  It said it was saving my configuration and then it wiped all my default layouts and such.  Is there anyway to restore the configuration it saved and revert back as well as disable/removal whatever Sprint ID components/services might do this again in the future? 

  • 1. Re: Sprint ID resetting configuration
    DANIADR Social Care
    Currently Being Moderated

    Squishier,

     

    Thank you for posting.  If this occurs again, where it doesn't give you the ability to cancel just power off the phone and remove the battery.  The default Sprint ID back was recently upgraded.  If you want to change any features on it or change it to another one altogether then from the main screen, press the ID icon, in Choose your ID screen, select a pack.

     

    Dania

    Social Media Team

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