So far the the only solution to this problem is to switch back to the old 'Everything Data' Plans as they still work w/ Google Voice. I am hoping this thread attracts the attention of the engineers working on Google Voice and Sprint as I will be switching back to the new Sprint 'My All-In' plan once they get this issue fixed. Here is my other thread on Sprint's website Google Groups
Well.... switched. It removed my gvoice option. Now I cannot get my integration to work again. I was able to get a new GV number, but I cannot integrate my sprint number with GV. Back to having two numbers I guess.... A pain in the *** of everyone I know, but it should confuse the **** out of the NSA at least hahaha.
Thank you for the post. The Google Voice compatibility with the new plans is a known issue that is being addressed. We are hoping to have the compatibility resolved tomorrow. If you are still unable to add Google Voice after tomorrow, please let me know so I can pass it along to get it addressed.
Sprint Social Care Team
The Google form says it is working now but when I log into my Google voice account there is still no phone tab under settings so it still does not work . I am very disappointed in how sprint has handled this so far and I hope it will be resolved soon. you got ride of my airrave and at lest my GV could send my calls to my home phone but now that my airrave is gone and my GV is gone my cell phone is useless at home and at my office both places have very bad cell reception .
I'm having the same problems.
I have a Galaxy III and even last week I was able to make calls to Mexico. Not sure what happened, but it stopped working. It must have been a software update. Looking at my voice account on my computer, my number shows that it's enabled:
I removed voice and installed again, but still does not work.
In additions to not being able to use Google voice, it also messed up my voice mail. Sometimes it works, but most times it does not.
This integration sucks!
Has this issue been resolved, yet? I'm anxious to switch over to the new Sprint plans, but am a daily user of GV and don't want to switch until the integration issues have been resolved. Some people are saying it's resolved and others are saying it isn't. The discussion, here, seems to have gone cold. Any new news?
I was just about to upgrade my phones and plan, with the Samsung s4 bogo free promotion... But when i saw " removed Google Voice (This isn't compatible with your new plan.)" It looks like im going to head over to ATT now.
Anyone that wants to use Data should really look at ATT. I have had one of their hotspots for over 6 months now and it surprises me how many places i have 4glte where Sprint has only had minimum cell phone coverage. My current phone is old, I find this two year wait for upgrades simply too long. But Sprint did fool me and I signed up 1 month late when Sprint remove the ability to upgrade the primary phone yearly. Two year old phone that hasn't had been sent one update in a year from sprint... Means 1 year of issues!!!!
Granted I'm sure many of my cellphone issues could have been solved from the INFINITE wisdom of the Sprint techs statement " Wipe and reinstall the applications you need. "
"Sprint is the most improved U.S. company in customer satisfaction, across all 43 industries, over the last six years." - 2014 American Customer Satisfaction Index