Thanks for the post.
The new Unlimited for Life plans are great. However, at this time we have made no plans to change anything for our current price plans including the Everything Data Plans. The Unlimited for Life plan should simply be viewed as an alternative.
If this should change, we will certainly notify all customers and provide what options are available at that time.
Social Media Team
I ordered four new lines with Sprint less than a week ago and I also couldn't find any mention of the Everything Data Plan 1500 on Sprint's regular website. However, I'm a credit union member (isn't everybody? :-), and the Sprint portal from the credit union website seems to still offer that plan. Here is the link: LoveMyCreditUnion.org: Sprint's Credit Union Member Discount
I am currently under the Everything Data 1500 Share plan with one additional line, and have fulfilled the original 2 year agreement. If we buy 2 new phones, will I keep the same plan for another 2 years. It's better than the new unlimited plan. I was told I had to pay and extra $10.00 per line for data even though I have unlimited data currently.
Same situation here. Contract up in the month of December with 4 lines, and all of them are eligible for discounted new hardware.
Here is what I learned;
New terms and conditions of signing the agreement for the hardware, will include terminology that Sprint will move you into a new plan at any point in time. Basically, you will have a price increase within your new term. Sprint will increase your prices, and there will be nothing you can do about it. This is why we are leaving Sprint as a provider. Look at the new terms and decide for yourself.
Thank you for reaching out to me.
Since this post was created, and my initial response provided, there have been some changes.
Our Everything Data Plans are no longer available as a new plan option. For those customers already on the plan, it will continue to work as normal, and it would be grandfathered in. The plan will not change, unless new equipment is obtained,and it is not compatible with our Everything Plans.
What price plan are you currently on?
Social Care Team
Sprint will change the prices, as the everything data plans are not available.
Grandfathering in on the plan does not guarantee your price will not change, and or connectivity with fast speeds on LTE.
Again, if you get new hardware- read the new terms and conditions.
There is no longer any advantage to stay with Sprint, since I can't carry over my plan if I buy new equipment. It will go up $20 for the new "Data" fee, which I didn't have under the Everything Data 1500 plan. I'll check around to see who will give me the best deal as a new customer, and compare.
I understand your concern.
What phone were you planning to upgrade to? The upgrade does not mean a mandatory price plan change. It depends on the device you plan on upgrading too, and what plan the device is compatible with.
I am sure we can reach an amicable solution.
Social Care Team
Even if you keep your hardware after your agreement expires, sprint does not lower your cost for service If you continue to use them as a service provider.
My analysis is that the only provider now separating the cost for hardware and service is T-Mobile. If you buy new hardware unlocked and bring it to T-Mobile, the cost is 40% lower for using their towers. I added the cost of buying 4- 600.00 unlocked phones, and the total cost of service from T for 2 years. Including purchased hardware it is still 10% lower after 2 years, compared to what I am paying now on the everything 1500 Sprint plan.
Another consideration, or negative... the old Sprint hardware will only work on Ting maybe and Boost maybe. You cannot unlock a Sprint phone and bring it to T, Verizon or AT&T. Your Sprint hardware is useless. No decrease in the cost of service after contract expires, and the hardware you paid for throughout the contract is limited for choosing another network. Look at the new terms and conditions set forth in July. Study it very carefully.
I can definitely assist with this, however, I would like to take this offline for a more personal approach.
Please send me a private message. In the message be sure to include your name, phone number, and account security information (PIN/QA). Once I have gained access to the account, I can advise how I could be of best assistance.
Social Care Team
Not sure I want to disclose the info online. I will tell you that I have the Everything Data 1500 plan since October 2010. We have 2 phones and pay $110 for one line and $19.99 for the second line. Plus $16.00 for insurance on both phones. I am getting a 20% employee discount. With taxes and fees I pay $142.65. I was told by a rep that I could keep the same plan, but would have to pay 2 $10.00 Data fees even though I currently have unlimited data. And I understand I wouldn't get the 20% discount with a new 2 year agreement. Sounds like I actually cannot continue my old plan when I buy 2 new phones.
I understand your apprehensions.
The private message will be for my eyes only. It will not make any of your information public.
As mentioned, I can assist with the matter at hand. If you reach out to me via the the PM options I can tell you all the available options to you. If you still don't feel comfortable disclosing your account information in the PM, you can just provide me with a contact number. This way we can verbally address the concerns that you have.
Once again, we would never encourage you to post any private/personal information publicly, so please consider the PM.
Social Care Team
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