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Unprofessional
My spouse and I switched to T-Mobile last month from our old carrier. The customer service representative incorrectly stated a promotion they were offering. We switched over with the information that we were given and have experienced nothing but absolute problems. T-Mobile verified the information we were given and told us due to what was promised they have to offer it, soon after we started to receive more and more unfulfilled promises. 0 call backs, absolutely rude representatives, and 0 resolution to our issue. Switched back to our old carrier after a month and a half of straight problems. Called today to try and receive a refund for $511 that was out of pocket for a new phone (after being told we would be able to do a trade in; they later proceeded to tell us we are unable to do a trade in with our device due to our specific plan), got told we were not allowed a refund and would have to pay the rest of the device in full. Absolutely ridiculous what we have been through in such a short time with this company, wish we never switched.
Mherbert
Visitor
2 hours ago
8Views
0likes
0Comments
Price increase for included lines??
I have an unlimited plan that includes two lines. Does this latest $5 increase apply to those lines as well? Anyone know?
Solved
nurseynurse55
Newbie Caller
3 hours ago
270Views
1like
6Comments
Price increase
I've been a customer of T-Mobile for over 20 years. I am part of a plan that is grandfathered in. My invoice with multiple lines was typically $205. I purchased several phone devices and committed to a monthly payment plan for each device. This placed me in a monthly rate of roughly $365. I did my very best to pay off every device that had a monthly device plan. In November of 2024 I paid off every device and my monthly play went back to the original of $205. In March 2025 (this month) I received my new invoice of roughly $300 and in addition to that I received a text message that stated ALL T-Mobile plans will now have an increase of $5 per line per month increase. That is a total of $325 plus taxes per month. Somehow someway T-Mobile found a way to increase my monthly plan from the original $205 back to $300+ even while owning all of my devices now. I have multiple conversations with representatives and supervisors inquiring about my rates etc and their excuses range from 'I was receiving a discount while I had my phone devices on a payment plan' and when I paid the devices off...the discount went away. WRONG! My plan was always $205 BEFORE I purchased devices through tmobile and agreed to break down the payments. Then a supervisor named Mark said the text I received regarding the $5 per month per phone line does not apply to me because I am locked in a plan that is grandfathered in. Mark, the supervisor I had my last conversation with on March 13th, 2025 says he will confirm via phone call on Saturday March 15th that my plan will revert to $205 as before and he can assure me the new $5 per month per line does not apply to me. On Saturday March 15th 2025 I received a phone call from Mark and said 'he will not be reverting the plan as discussed' and disconnected the call immediately. He did not allow me to speak. It was an immediate disconnection. My concern is...T-Mobile claims all phone calls are recorded, why or how are the representatives or supervisors able to speak to customers in this false manner? My concern is....how is T-Mobile able to find screw anybody out of their ORIGINAL phone payment agreement once we've dabbled into the agreement of paying for the devices monthly. HUGE MISTAKE. HUGE. I will never ever ever again purchase my phones through T-Mobile EVER AGAIN. I am disgusted at their service. I hope the CEO reads and listens to this post and finds my text messages and calls that were recorded so he can see the representatives that represent the company are a disgrace.
Micha
Visitor
3 hours ago
10Views
0likes
0Comments
Block a caller by name
When I filed the paperwork in my state, to transfer my late wife's property into my name alone, I got put on some kind or telemarking list for a company that is trying to get me to hire them to fix up our house to sell it. I have been receiving a call from them every week for almost a year. I have tried to get them to stop, by “pressing 1 to speak to a person”, but I just get sent to voicemail. I signed up for Scam Shield, and block their numbers every time, to no avail (yes, I report every call to Scam Shield). I've reported them to the FCC, they are no help. I think it's a computer sitting on some desk in the backroom, using some kind of automatic dialing system and phone number spoofing software, that. Think, debt recovery behavior only to sell stuff to a dead person. The only thing that is consistent is, they use their real company name in the Caller ID. Anyway, is there a way to block a call, or forward a call by name instead of number. It wouldn't be so bad, if they hadn't started doing this because my wife died. My next step it to change numbers, but I’ve had this number since 1999, I’d like to keep it.
ARTEST4ECHO
Visitor
4 hours ago
15Views
0likes
0Comments
unlock iphone right away on call
I switched to a new iphone from iphone 11 about a week ago. The 11 was t-mobile locked. I called contact-us number and waited about 30mins. Got earful of t-life app while waiting. After connected, and verified my account info, the rep was able to unlock my old iphone in a few secs w/o asking my IMEI#. Woohoo, that's was fast!!
ChuckL
Visitor
5 hours ago
31Views
0likes
1Comment
t life app
When I try to get on my Tuesdays app it just says I need an upgrade. When I go to the App Store under t life it just says open, but when I open it it just says I need an upgrade. Unusable for months now.
Solved
Sleepsister
Network Novice
7 hours ago
704Views
0likes
7Comments
T-Life is the worst!
We used to have a very nice, trim, easy to download internet App. It always worked, even when I had <1 gbps, which is 2-3 times a day. Now, we have T-Life... Well I can't say enough bad about it, I'll get censored. So, let's see, I'm having severe internet issues, <1gbps. I know... Let's try to download a giant, password protected, klugy, fat, bloated, ad filled App. Yeah, yeah, that will do it! And if I even get in, the icons don't work... is it the button on top or the red bar at the bottom, or...Both??? Nope... "Something happened...." Please, fire the moron who had the idea to put the internet App into T-Life. Your "system" is still unreliable unless you live, in a treeless desert, all by yourself, 2 miles from an antenna. I have to restart my Gateway 2-3 times a day... ABSURD!
123Wiley
Channel Chaser
7 hours ago
42Views
0likes
1Comment
t-life app doesn't show signal strength
Since the old T-mobile home internet app is being replaced by t-life, I've been using both. T-life appears to be a big marketing ploy with functionality hidden. Where is the signal strength indicator for home internet?
Solved
BeachDad
Roaming Rookie
8 hours ago
home internet
home internet service gateway
t-mobile
1.9KViews
5likes
12Comments
í cant manage my devices on the t-mobile or t-life app for the internet.
I have had T-Mobile home internet for about 2 years now. When I log into the T-Mobile app or the t-Life app I am supposed to be able to manage all my devices that are connected to my home internet but I cannot. It shows that I am connected to the Wi-Fi but it says I have no active devices when I know I do. I have a good signal but I am constantly being kicked off and losing my connection. But even when I do have a good signal and it shows that I'm connected it's still showing me that I have no devices
Jaime0wright
Newbie Caller
8 hours ago
T-mobile 5G home internet gateway
631Views
2likes
4Comments
T-Mobile Home Internet Review
I have been using T-Mobile Home Internet for a couple of months now. I recently upgraded to the 5G Gateway, which has made my WiFi much better Vs. the LTE Gateway which sucked and had a lot of restrictions. The 5G Gateway is sleek, easy to use, and comes included with your Home Internet Plan! My experience has been exemplary, apart from a few issues. I have the following issues with T-Mobile Home Internet: •No UPnP Option which causes issues using XBL. •No Port Forwarding which causes a Moderate NAT on XBL •Some VPN applications do not work. •The Online GUI is limited and watered down. T-Mobile should really fix these issues, as it’s bothering other Customers as well. Overall T-Mobile Home Internet is great for those who don’t play on XBL, PSN, or PC or require a VPN to be used for work or personal use.
PinkMagenta
Roaming Rookie
9 hours ago
support
tmobile
tmobile support
upnp
32KViews
5likes
29Comments

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My spouse and I switched to T-Mobile last month from our old carrier. The customer service representative incorrectly stated a promotion they were offering. We switched over with the information that we were given and have experienced nothing but absolute problems. T-Mobile verified the information we were given and told us due to what was promised they have to offer it, soon after we started to receive more and more unfulfilled promises. 0 call backs, absolutely rude representatives, and 0 resolution to our issue. Switched back to our old carrier after a month and a half of straight problems. Called today to try and receive a refund for $511 that was out of pocket for a new phone (after being told we would be able to do a trade in; they later proceeded to tell us we are unable to do a trade in with our device due to our specific plan), got told we were not allowed a refund and would have to pay the rest of the device in full. Absolutely ridiculous what we have been through in such a short time with this company, wish we never switched. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"1060","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:181224":{"__typename":"Conversation","id":"conversation:181224","topic":{"__typename":"ForumTopicMessage","uid":181224},"lastPostingActivityTime":"2025-03-26T14:11:16.728-07:00","solved":true},"Forum:board:bill-charges":{"__typename":"Forum","id":"board:bill-charges","displayId":"bill-charges","nodeType":"board","conversationStyle":"FORUM","title":"Bill & Charges","shortTitle":"Bill & Charges","parent":{"__ref":"Category:category:postpaid"}},"User:user:205089":{"__typename":"User","uid":205089,"login":"nurseynurse55","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"Newbie Caller","color":"333333","rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":"https://www.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-2.svg"},"id":"user:205089"},"ForumTopicMessage:message:181224":{"__typename":"ForumTopicMessage","subject":"Price increase for included lines??","conversation":{"__ref":"Conversation:conversation:181224"},"id":"message:181224","revisionNum":1,"uid":181224,"depth":0,"board":{"__ref":"Forum:board:bill-charges"},"author":{"__ref":"User:user:205089"},"metrics":{"__typename":"MessageMetrics","views":270},"postTime":"2025-03-13T15:40:58.551-07:00","lastPublishTime":"2025-03-13T15:40:58.551-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I have an unlimited plan that includes two lines. Does this latest $5 increase apply to those lines as well? Anyone know? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"123","kudosSumWeight":1,"repliesCount":6,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:188604":{"__typename":"Conversation","id":"conversation:188604","topic":{"__typename":"ForumTopicMessage","uid":188604},"lastPostingActivityTime":"2025-03-26T14:08:09.576-07:00","solved":false},"User:user:209468":{"__typename":"User","uid":209468,"login":"Micha","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"Visitor","color":null,"rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":"https://www.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-6.svg"},"id":"user:209468"},"ForumTopicMessage:message:188604":{"__typename":"ForumTopicMessage","subject":"Price increase","conversation":{"__ref":"Conversation:conversation:188604"},"id":"message:188604","revisionNum":1,"uid":188604,"depth":0,"board":{"__ref":"Forum:board:accounts-services"},"author":{"__ref":"User:user:209468"},"metrics":{"__typename":"MessageMetrics","views":10},"postTime":"2025-03-26T14:08:09.576-07:00","lastPublishTime":"2025-03-26T14:08:09.576-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I've been a customer of T-Mobile for over 20 years. I am part of a plan that is grandfathered in. My invoice with multiple lines was typically $205. I purchased several phone devices and committed to a monthly payment plan for each device. This placed me in a monthly rate of roughly $365. I did my very best to pay off every device that had a monthly device plan. In November of 2024 I paid off every device and my monthly play went back to the original of $205. In March 2025 (this month) I received my new invoice of roughly $300 and in addition to that I received a text message that stated ALL T-Mobile plans will now have an increase of $5 per line per month increase. That is a total of $325 plus taxes per month. Somehow someway T-Mobile found a way to increase my monthly plan from the original $205 back to $300+ even while owning all of my devices now. I have multiple conversations with representatives and supervisors inquiring about my rates etc and their excuses range from 'I was receiving a discount while I had my phone devices on a payment plan' and when I paid the devices off...the discount went away. WRONG! My plan was always $205 BEFORE I purchased devices through tmobile and agreed to break down the payments. Then a supervisor named Mark said the text I received regarding the $5 per month per phone line does not apply to me because I am locked in a plan that is grandfathered in. Mark, the supervisor I had my last conversation with on March 13th, 2025 says he will confirm via phone call on Saturday March 15th that my plan will revert to $205 as before and he can assure me the new $5 per month per line does not apply to me. On Saturday March 15th 2025 I received a phone call from Mark and said 'he will not be reverting the plan as discussed' and disconnected the call immediately. He did not allow me to speak. It was an immediate disconnection. My concern is...T-Mobile claims all phone calls are recorded, why or how are the representatives or supervisors able to speak to customers in this false manner? My concern is....how is T-Mobile able to find screw anybody out of their ORIGINAL phone payment agreement once we've dabbled into the agreement of paying for the devices monthly. HUGE MISTAKE. HUGE. I will never ever ever again purchase my phones through T-Mobile EVER AGAIN. I am disgusted at their service. I hope the CEO reads and listens to this post and finds my text messages and calls that were recorded so he can see the representatives that represent the company are a disgrace. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"2558","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":2,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:188593":{"__typename":"Conversation","id":"conversation:188593","topic":{"__typename":"ForumTopicMessage","uid":188593},"lastPostingActivityTime":"2025-03-26T12:52:29.349-07:00","solved":false},"Forum:board:coverage-signal":{"__typename":"Forum","id":"board:coverage-signal","displayId":"coverage-signal","nodeType":"board","conversationStyle":"FORUM","title":"Coverage & Signal","shortTitle":"Coverage & Signal","parent":{"__ref":"Category:category:network-coverage"}},"User:user:209454":{"__typename":"User","uid":209454,"login":"ARTEST4ECHO","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"Visitor","color":null,"rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":"https://www.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-4.svg"},"id":"user:209454"},"ForumTopicMessage:message:188593":{"__typename":"ForumTopicMessage","subject":"Block a caller by name","conversation":{"__ref":"Conversation:conversation:188593"},"id":"message:188593","revisionNum":1,"uid":188593,"depth":0,"board":{"__ref":"Forum:board:coverage-signal"},"author":{"__ref":"User:user:209454"},"metrics":{"__typename":"MessageMetrics","views":15},"postTime":"2025-03-26T12:52:29.349-07:00","lastPublishTime":"2025-03-26T12:52:29.349-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" When I filed the paperwork in my state, to transfer my late wife's property into my name alone, I got put on some kind or telemarking list for a company that is trying to get me to hire them to fix up our house to sell it. I have been receiving a call from them every week for almost a year. I have tried to get them to stop, by “pressing 1 to speak to a person”, but I just get sent to voicemail. I signed up for Scam Shield, and block their numbers every time, to no avail (yes, I report every call to Scam Shield). I've reported them to the FCC, they are no help. I think it's a computer sitting on some desk in the backroom, using some kind of automatic dialing system and phone number spoofing software, that. Think, debt recovery behavior only to sell stuff to a dead person. The only thing that is consistent is, they use their real company name in the Caller ID. Anyway, is there a way to block a call, or forward a call by name instead of number. It wouldn't be so bad, if they hadn't started doing this because my wife died. My next step it to change numbers, but I’ve had this number since 1999, I’d like to keep it. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"1200","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:188389":{"__typename":"Conversation","id":"conversation:188389","topic":{"__typename":"ForumTopicMessage","uid":188389},"lastPostingActivityTime":"2025-03-26T11:31:49.019-07:00","solved":false},"Forum:board:apple":{"__typename":"Forum","id":"board:apple","displayId":"apple","nodeType":"board","conversationStyle":"FORUM","title":"Apple","shortTitle":"Apple","parent":{"__ref":"Category:category:devices"}},"User:user:209294":{"__typename":"User","uid":209294,"login":"ChuckL","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"Visitor","color":null,"rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":"https://www.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-2.svg"},"id":"user:209294"},"ForumTopicMessage:message:188389":{"__typename":"ForumTopicMessage","subject":"unlock iphone right away on call","conversation":{"__ref":"Conversation:conversation:188389"},"id":"message:188389","revisionNum":1,"uid":188389,"depth":0,"board":{"__ref":"Forum:board:apple"},"author":{"__ref":"User:user:209294"},"metrics":{"__typename":"MessageMetrics","views":31},"postTime":"2025-03-25T21:19:29.486-07:00","lastPublishTime":"2025-03-25T21:19:29.486-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I switched to a new iphone from iphone 11 about a week ago. The 11 was t-mobile locked. I called contact-us number and waited about 30mins. Got earful of t-life app while waiting. After connected, and verified my account info, the rep was able to unlock my old iphone in a few secs w/o asking my IMEI#. Woohoo, that's was fast!! ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"336","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:125783":{"__typename":"Conversation","id":"conversation:125783","topic":{"__typename":"ForumTopicMessage","uid":125783},"lastPostingActivityTime":"2025-03-26T09:33:46.978-07:00","solved":true},"Forum:board:troubleshooting":{"__typename":"Forum","id":"board:troubleshooting","displayId":"troubleshooting","nodeType":"board","conversationStyle":"FORUM","title":"Troubleshooting","shortTitle":"Troubleshooting","parent":{"__ref":"Category:category:home-business-internet"}},"User:user:33806":{"__typename":"User","uid":33806,"login":"Sleepsister","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"Network Novice","color":"333333","rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":"https://www.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-10.svg"},"id":"user:33806"},"ForumTopicMessage:message:125783":{"__typename":"ForumTopicMessage","subject":"t life app","conversation":{"__ref":"Conversation:conversation:125783"},"id":"message:125783","revisionNum":1,"uid":125783,"depth":0,"board":{"__ref":"Forum:board:troubleshooting"},"author":{"__ref":"User:user:33806"},"metrics":{"__typename":"MessageMetrics","views":704},"postTime":"2024-05-14T06:03:00.000-07:00","lastPublishTime":"2024-05-14T06:03:00.000-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" When I try to get on my Tuesdays app it just says I need an upgrade. When I go to the App Store under t life it just says open, but when I open it it just says I need an upgrade. Unusable for months now. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"211","kudosSumWeight":0,"repliesCount":7,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:188581":{"__typename":"Conversation","id":"conversation:188581","topic":{"__typename":"ForumTopicMessage","uid":188581},"lastPostingActivityTime":"2025-03-26T09:27:25.251-07:00","solved":false},"User:user:45541":{"__typename":"User","uid":45541,"login":"123Wiley","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"Channel Chaser","color":"333333","rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":"https://www.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-5.svg"},"id":"user:45541"},"ForumTopicMessage:message:188581":{"__typename":"ForumTopicMessage","subject":"T-Life is the worst!","conversation":{"__ref":"Conversation:conversation:188581"},"id":"message:188581","revisionNum":1,"uid":188581,"depth":0,"board":{"__ref":"Forum:board:coverage-signal"},"author":{"__ref":"User:user:45541"},"metrics":{"__typename":"MessageMetrics","views":42},"postTime":"2025-03-26T08:56:31.443-07:00","lastPublishTime":"2025-03-26T08:56:31.443-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" We used to have a very nice, trim, easy to download internet App. It always worked, even when I had <1 gbps, which is 2-3 times a day. Now, we have T-Life... Well I can't say enough bad about it, I'll get censored. So, let's see, I'm having severe internet issues, <1gbps. I know... Let's try to download a giant, password protected, klugy, fat, bloated, ad filled App. Yeah, yeah, that will do it! And if I even get in, the icons don't work... is it the button on top or the red bar at the bottom, or...Both??? Nope... \"Something happened....\" Please, fire the moron who had the idea to put the internet App into T-Life. Your \"system\" is still unreliable unless you live, in a treeless desert, all by yourself, 2 miles from an antenna. I have to restart my Gateway 2-3 times a day... ABSURD! 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T-life appears to be a big marketing ploy with functionality hidden. Where is the signal strength indicator for home internet? 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Enter a unique SSO ID."},"localOverride":false}}}},"page":"/community/CommunityPage/CommunityPage","query":{"src":"spr","rdpage":"https://community.sprint.com"},"buildId":"iHd8opzRZP7af64pN6cm5","assetPrefix":"https://www.t-mobile.com/community","runtimeConfig":{"assetPrefix":"https://www.t-mobile.com/community","buildInformationVisible":false,"logLevelApp":"info","logLevelMetrics":"info","openTelemetryClientEnabled":false,"openTelemetryConfigName":"tmobileusa","openTelemetryServiceVersion":"24.11.0","openTelemetryUniverse":"prod","openTelemetryCollector":"http://localhost:4318","openTelemetryRouteChangeAllowedTime":"5000","apolloDevToolsEnabled":false},"isFallback":false,"isExperimentalCompile":false,"dynamicIds":["./components/customComponent/CustomComponent/CustomComponent.tsx","./components/community/Navbar/NavbarWidget.tsx","./components/community/BannerWidget/BannerWidget.tsx","./components/community/NodeBannerWidget/NodeBannerWidget.tsx","./components/featured/content/FeaturedContentWidget/FeaturedContentWidget.tsx","./components/messages/MessageListForNodeByRecentActivityWidget/MessageListForNodeByRecentActivityWidget.tsx","./components/places/PlacesWidget/PlacesWidget.tsx","./components/community/FooterWidget/FooterWidget.tsx","../shared/client/components/common/List/ListGroup/ListGroup.tsx","./components/messages/MessageView/MessageView.tsx","./components/messages/MessageView/MessageViewInline/MessageViewInline.tsx","../shared/client/components/common/Pager/PagerLoadMore/PagerLoadMore.tsx","./components/nodes/NodeView/NodeView.tsx","./components/nodes/NodeView/NodeViewInline/NodeViewInline.tsx","./components/community/KhorosLogo/KhorosLogo.tsx","../shared/client/components/common/List/UnwrappedList/UnwrappedList.tsx","./components/tags/TagView/TagView.tsx","./components/tags/TagView/TagViewChip/TagViewChip.tsx","../shared/client/components/form/SearchField/SearchField.tsx"],"appGip":true,"scriptLoader":[]}