Have been a Sprint customer for many years. A few years ago my son in law approached me with the ability to join a Friends and Family Planthat was being offered to him through his job offering discounts on phone service costs. It seemed to be a good idea at the time. Years have past now I'm in serious need of a new phone in my line of work with Real Estate, Director of the Security Department of a local Hospital. I'm being told that because a person in the plan is having financial issues I'm be penalized by not be able to upgrade to another phone or transfer my percent phone number to another phone of my choice. What are the options?