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0 Replies Latest reply: Aug 16, 2010 12:32 PM by VICROG1 RSS

Blackberry Curve 8530 / App Error 523 - HELP!

VICROG1 Newbie
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After my phone attempted an automatic update (which I was not aware that it would do that) it has quit working. I have a white screen with a message 'error app 523 / reset'. I have attempted to reset and it only goes thru the same process ending with the error app message again.  I cannot access anything on my phone.  I have googled this issue and have seen numerous solutions using Blackberry Desktop Manager; however, my phone will not connect to the computer.  Also, I have not backed up my information on the phone (ie: my contact list) will I loose them. I am not tech savvy by any means and need step by step instructions.

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