Around noon today I started receiving gibberish texts (symbols, boxes, accents) interspersed with normal messages. I called Sprint around 3 and they refreshed my phone and installed an update and ever since then I haven't been able to receive texts!!! My outgoing is fine. My friends confirmed receipt of my texts but I haven't received any of their responses. What gives?
"Sprint is the most improved U.S. company in customer satisfaction, across all 43 industries, over the last six years." - 2014 American Customer Satisfaction Index