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3 Replies Latest reply: Dec 28, 2010 11:57 AM by NKLIEWER01 RSS

help with 595u aircard sprint

NKLIEWER01 Newbie
Currently Being Moderated

Hi

 

I design a website and my aircard is not allowing me to see it on my computer.

I went to my mother's computer and I was able to see my website on her computer using her internet access no problem

then I put my aircard on her computer and I was not able to see my website using my 595u aircard

 

so i am wondering if 595u aircard is blocking me  from seeing my website..

 

I am thinking

1) how do i reset the aircard so i can remove the block

 

2) what are my other option ?

 

thank you

 

nk

  • 1. Re: help with 595u aircard sprint
    tomdeaver Sprint Employee
    Currently Being Moderated

    We have questions.  What happens when you try to go to this website? Are there any errors? Are you able to see ALL other websites with your 595u. When you installed it to your Mom's computer, where you able to surf the web and all other sites? Was the outcome different on your Mom's computer or same symptom? Which OS are you and your Mom using? Who's hosting your website and where's the server located?

     

    You can reset the device, but you will need your lock code that Sprint Customer Care or Tech Support can give you.

     

    I would have to say that it is rather perplexing since Sprint does not block any websites.  But your connection is not local either, meaning the ip address is dynamic and changes each time you connect. And the ip address can come from a server in another state or on the other side of the country. Could this be related?

  • 2. Re: help with 595u aircard sprint
    NKLIEWER01 Newbie
    Currently Being Moderated

    What happens when you try to go to this website?

     

    When I am using my aircard on both my computer and my mom's computer I get

    Server not found

            

    Firefox can't find the server

     

    If i use proxy website on my aircard  I can see it no problem

    when I use my mom internet isp I can see it

     

      Are you able to see ALL other websites with your 595u.? Yes

     

    When you  installed it to your Mom's computer, where you able to surf the web and  all other sites?

    YES all except for mine website.

     

    Was the outcome different on your Mom's computer or  same symptom?

    YES i am able to view my own website using her ISP but I can not see my website when I use my aircard on HER computer

     

    Which OS are you and your Mom using? me  10.6  her 10.4

     

    Who's hosting your  website and where's the server located?  a friend of mine is hosting it using a reseller site.

     

    Strange thing is every one else on the internet  can see it except for me.

     

     

    Thanks for replying

     

    Message was edited by: NKLIEWER01

  • 3. Re: help with 595u aircard sprint
    NKLIEWER01 Newbie
    Currently Being Moderated

    I went to the sprint store yesterday and they said I need a new battery to reset the aircard.

    I doubt it

    i think they r giving me a run about

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