I have a new Airvana that Sprint just sent me to help with my signal. I use EVO, BlackBerry, Instinct, Palm Pre wireless phones along with the new Overdrive 3G/4G Mobile Hotspot. I have finally after 2 days got the Hotspot to work but still can't seem to get the Airvana to work. I did step by step on hooking it up and I have a blinking amber light for Mobile, Solid green for GPS and green blinking Broadband. I am using a laptop which I use daily around town and at my Ranch. I got the Overdrive so I could take it with me if needed since I travel. I didn't want to it up on a router but will if I absolutely have to. Please help. I did undo everything and had my son come over to set it up and it is the same result.
I believe that is true. After hooking up the Airvana in the setup Cable Modem = Router = Airvana, I had to call Sprint using another phone and they completed the hookup on their end while I was speaking to them. I believe that I gave them the MAC address of the Airvana. Finally, at completion, they informed me that my Airvana had been assigned a unique telephone number, That number shows up on my account as being for the Airvana, as well as my cell phone number (assigned to my LG Lotus Elite).
It's a shame that the installation instructions are deficient in this area, leaving owners frustrated and confused. I hope that Sprint will revise the instruction booklet in time for the next printing.
I had the same problem with the blinking amber on the mobile and then i called customer support AFTER I read in the mannual that you have to register the device first in order for it to work. The only thing though is that you have to read the whole paragraph because it begin by telling you that the unit "should already be registered before you receive it" and it went on saying that "otherwise call 1-800.......to register". Tha's how I found out about it . Mine is working just great!
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