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1 Reply Latest reply: Jul 7, 2011 8:13 AM by OKIESTRO RSS

Name change on account

moore_me03 Newbie
Currently Being Moderated

I was wondering if it was possible to change my name on my account. When I first opened the account I signed up for E-Billing so I hadn't realized, until I printed the online bill recently, that my first name was spelled wrong. Is it possible for me to go into a Sprint store and change it? And if so, about how long before the changes take effect?

  • 1. Name change on account
    Sprint Employee
    Currently Being Moderated

    If it is the billing name and you go to the Sprint store or call in and verify your security information the change is real time, immediate in the billing system. If caller-id is showing up incorrectly it will take 72 hours max for that to update.

     

    Larry ~ OKIESTRO

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