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14 Replies Latest reply: Dec 12, 2011 2:25 AM by Ifeellikeatech RSS

Trouble connecting Samsung Epic 4g to computer solution.

StrongEnough78 Newbie
Currently Being Moderated

After many hours researching and even an hour with a tech over the phone, I went to my Sprint store to find out why I was having trouble. And FINALLY they were able to figure it out within seconds. If you are having never ending trouble connecting your Epic to your computer for file sharing, make sure the debugging is disabled of course. THEN tap on the phone icon as if you're going to dial a number. Type in ##8778# it brings up your phone utilities. Under the USB section, make sure your phone is on PDA mode NOT Modem mode. Once you've selected that, you should have no problem connecting to your computer. I didn't find this info ANYWHERE on the net and even tech support didn't check for that. Luckily the tech at the store found that immediately. I hope this helps everyone who may still be having trouble. And thanks to the young lady at the store for her help!

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