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1 Reply Latest reply: Aug 31, 2011 10:20 AM by OKIESTRO RSS

Can't bring up call log

MomToOne Newbie
Currently Being Moderated

I can access my account information. We have 4 lines on our account. I cannot access the call log for mine or my daughter's phone lines. I continue to get an error message each time. I can, however, access my husband's call log and the fourth line call log. Why is this? I need to be able to look at the calls placed and received by my daughter.

  • 1. Can't bring up call log
    Sprint Employee
    Currently Being Moderated

    Does the link appear? When you click on it what happens? If you get an error message what is the message? You also should call in or CHAT to confirm that you have Detailed Billing active on the line, without that it will not display a call log.

     

    Larry ~ OKIESTRO

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