2 Replies Latest reply: Sep 4, 2011 3:39 PM by halcyoncmdr123 RSS

Solution to HTC EVO G Mail "Authentication Failed" Problem

Textus_Desgin Newbie
Currently Being Moderated

If anyone experiencing problems with your HTC EVO or other cellular device in syncing your email, contacts, and calendar with G mail lately, I have the solution for you. Enter the settings of your G mail account and change the following settings: IMAP to POP, mail server to pop.gmail.com (There will be a warning stating that it will delete the current account - that is ok, the phone stores all your contacts and calendar cache internally. You will; however, lose your current mail in the G mail inbox. If you folders, they will remain intact. Result - Success!

  • 1. Solution to HTC EVO G Mail "Authentication Failed" Problem
    RC1024 Sprint Employee
    Currently Being Moderated

    Hello TextusConsultant, if you have had trouble getting your gmail setting it up as POP, or IMAP will work around the problem and will not resolve it. this may keep you phone from synchronizing your contacts and calendar with your gmail account. please send me a private message if you would like help with this problem.

  • 2. Solution to HTC EVO G Mail "Authentication Failed" Problem
    halcyoncmdr123 Sprint Employee
    Currently Being Moderated

    TextusConsultant wrote:

     

    If anyone experiencing problems with your HTC EVO or other cellular device in syncing your email, contacts, and calendar with G mail lately, I have the solution for you. Enter the settings of your G mail account and change the following settings: IMAP to POP, mail server to pop.gmail.com (There will be a warning stating that it will delete the current account - that is ok, the phone stores all your contacts and calendar cache internally. You will; however, lose your current mail in the G mail inbox. If you folders, they will remain intact. Result - Success!


    Gmail should be setup using the built-in Gmail application on Android devices. This will allow it to integrate with the phone, allow contact/calendar syncing, Allow access to the Android Market and application backup, and will allow you to utilize the push mail capabilities and mail labels that Gmail supports.

     

    In addition, there is absolutely no reason to use a POP setup instead of an IMAP setup for any email account (assuming both the device and email service supports IMAP). POP is outdated and has been superceded by IMAP in absolutely every way possible.

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