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2 Replies Latest reply: Sep 29, 2011 9:25 AM by pharaoh0 RSS

My phone is Lagging

KimberlyRD Newbie
Currently Being Moderated

My phone is lagging. I cannot press the button to turn it on. It has hardly no response when I press a key. Unable to get to anything on my phone.

  • 1. My phone is Lagging
    Sprint Employee
    Currently Being Moderated
    • What is your phone?
    • Have you recently gotten a new phone?
    • Have you updated your deviceto the latest software/firmware/Preferred Roaming List (PRL)?
    • Have you checked your coverage at http://coverage.sprint.com and is the result 'fair' for your location or is it in a fringe area?
    • Has the problem suddenly started?  When did it start?
    • Have you received any error messages?  If so, what are they?

    We need more info to help you.  I will reply when you post additional information.

     

    Larry ~ OKIESTRO

  • 2. My phone is Lagging
    pharaoh0 Silver Expert
    Currently Being Moderated

    I would try a battery pull.  Simply remove your battery and reinsert it.  Then power on the phone as usual.

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