This discussion is archived
2 Replies Latest reply: Oct 3, 2011 12:59 PM by rattledcustomer RSS

CHAT w/Cust.Svc

cavignac Newbie
Currently Being Moderated

I want to chat with customer service, but can't seem to find the Chat link.  What happened or where is it?

  • 1. CHAT w/Cust.Svc
    BeaArthur Bronze Expert
    Currently Being Moderated

    The Chat icon currently displays during normal operational hours only when chat agents are available:

    • 7:00 a.m. to midnight Central Time, Monday – Friday
    • 9:00 a.m. to 6:00 p.m. Central Time, Saturday and Sunday

    If agents are not available to chat, or it is after regular operational hours, then the Chat icon will not display on those pages.

  • 2. CHAT w/Cust.Svc
    rattledcustomer Newbie
    Currently Being Moderated

    It's not on my computer either.  I was told to go to sprint.com/chat.  I did that and actually found the chat site.  However, I have been chatting with myself for over an hour.  No help for me at all but perhaps you will have better luck.

More Like This

  • Retrieving data ...

Legend

  • Correct Answers - 4 points
  • Helpful Answers - 2 points