I want to chat with customer service, but can't seem to find the Chat link. What happened or where is it?
The Chat icon currently displays during normal operational hours only when chat agents are available:
If agents are not available to chat, or it is after regular operational hours, then the Chat icon will not display on those pages.
It's not on my computer either. I was told to go to sprint.com/chat. I did that and actually found the chat site. However, I have been chatting with myself for over an hour. No help for me at all but perhaps you will have better luck.
Sprint has tips and resources to help keep them safe and focused.