I have been trying for two weeks to access the Sprint Buyback Program to recycle some of my old phones for account credit. I have four lines on my account, which includes myself and three teenagers. We all upgrade our phones every year, so I have been trying to print out a shipping receipt for three phones we are no longer using. Some days I get to list one or two before the site goes down, but here lately I can't even do that. When I click on the link, it goes nowhere. I'm so frustrated!! Help!!