1 Reply Latest reply: Oct 22, 2011 2:17 PM by robotaholic RSS

Caller ID Question

BillCarlsen Newbie
Currently Being Moderated

What do I need to do to get the name of the caller to appear on my home phones when I receive a call via Sprint Phone Connect? I currently see the phone # calling twice on the phone display screen versus the name of the caller on line 1 and the phone # calling on line 2 of the home phone displays. I have unplugged both my home phone systems and the Sprint Phone Connect device hoping that a reset would resolve the issue, it did not.

  • 1. Caller ID Question
    robotaholic Gold Expert
    Currently Being Moderated

    I know that home phones with caller id will show a person's name & the number.  However, on a cell phone they usually only show the number unless they are already on your address book.  Since Sprint phone connect is using cell services, unfortunately it will not show the name.  Sorry about that-

    I hope this answers your question.

    -John

     

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