That is a biggie: I hadn't considered HIPAA and PHI going out via CIQ. You're right to drop this hot potato -- good luck with the court case (I doubt Sprint or CIQ has signed the proper HIPAA non-disclosures for you...<G>).
what really amazes me is they would rather go through all of this then just do what is right. cockiness is a crazy thing. @ 50 THOUSAND dollars Per violation and a record of me trying to get them to stop it they will be regretting this.