Can Sprint say if the Epic 4G Touch has Carrier IQ software running on this phone?
If it does can we turn it off and how?
here are some links about it.
Also why is it that Verzion does not use it, also Apple does not have it on the IPhone.
As Bloomberg has reported some Sprint users have sued over this.
Can i return my phone if it has the software on it?
Please get back on this one Sprint, i think that you have alot of unhappy people on your hands.
It's not so much what Sprint uses it for. Its what it could be misused for. Everything I have read says it gives root access at such a basic level that it can be manipulated to view keystrokes, pictures, basically anything you do with your phone can be obtained if this particular program was to be accessed. I actually beleive what Sprint says they use it for, but it is a gaping security hole that can be exploited by other entities.
Yes, the Epic 4G Touch has Carrier IQ on it. There is an app in the Market called Carrier IQ Detector. It was created by the makers of Lookout Security and instantly searches your phone for Carrier IQ. My Epic 4G Touch has Carrier IQ. I think Sprint needs to immediately send out an update to remove this spyware from our phones. Ridiculous we can't remove it ourselves or at the very least turn it off!
Sprint has said there is no way to remove it from the phones. I am not terribly knowledgable on these things, but one of the solutions I have heard is rooting the phone, and installing a custom OS from a developer who does not use CIQ. However, this is in violation of your phones warranty at the very least. For myself, I am hoping that Sprint will find a way to fix it, as I don't want to do something disagreeable to them, in hopes that they will fix something that is perceived as being disagreeable to us.
This is actually a good point. If Carrier IQ is completely up to snuff with what I agreed to in the TOS, I have no complaint. Do you have a link to follow to the typical TOS? I have looked and been unable to find it ><. I am requesting a copy which I will pay close attention to this time.
CPNI: As we provide telecommunications products and Services to you (the account holder), we develop information about the quantity, technical configuration, type, location, and destination of telecommunications products and Services you use, as well as some other information found on your bill ("CPNI"). Under federal law, you have the right and we have a duty to protect the confidentiality of your CPNI. For example, we implement safeguards that are designed to protect your CPNI, including authentication procedures when you contact us. For some accounts with a dedicated Sprint representative, we may rely on contacting your pre-established point of contact as the standard authentication measure.
Here is a link to the TOS if anyone wants to read it (provided by a request by email from a Sprint rep, thanks again):
Of course, this is an ongoing story, and Jalan you are correct. We have no concrete proof that Carrier IQ upsets the CPNI line at this time. Its all allegations. However, if this software can be used in any way other than as it is lined out in the TOS, I think Sprint has an obligation to do something to correct it.