jeruiz2. I do apologize for any inconvience this may be causing you, some of the reasons that Sprint changed thier policy about billing equipment to the acct is Sprint's ability to offer great services and device pricing, as well as affordable pricing plans warrants the new policy to ensure Sprint will collect payment from customers who may terminate prior to paying for their equipment. Sprint remains focused on what its customers want. Our customers have told us what matters most and these very things differentiate Sprint from our competitors:
because they say people in the past were getting their phones billed to their acct. and then canceling . and getting a free phone. i called to upgrade my phone earley this month to a gaxaxy s2 and they did it for me, i also been with them for twelve yrs. u can try and call them and ask for acct services and see what they will do for u. but be persistant but be nice and remember be (persistant). remember acct services. or just tell them u want to cancel serv. the person i talked to said he would try to push it through and it worked. hope this helps.