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2 Replies Latest reply: Apr 19, 2012 9:38 AM by Inuchanz RSS

My Kyocera Milano keeps turning off and on in a loop.

pspace96 Newbie
Currently Being Moderated

It turns on but doesn't get past the Sprint screen before it shuts it self off and does the same thing over and over again. I actually have to take the battery out in order for it to turn off.

  • 1. Re: My Kyocera Milano keeps turning off and on in a loop.
    Mr.Sprintastic Sprint Employee
    Currently Being Moderated

    pspace96,

     

     

    You can reboot the phone using the Android system recovery.

     

     

     

    • With the handset turned off, press and hold the Volume Down key. You can pull and then reinsert the battery if the phone is having trouble powering off.
    • While holding the Volume Down key, press and hold the Power key.
    • Release both keys when the triangle appears.
    • Press the Home key.
    • Press the Volume Down key to scroll to reboot system now.
    • With reboot system now highlighted, press the Power key..
    • The Phone will reboot.

     

     

     

     

    If you are still having issues here are the steps for a factory wipe on the device, this WILL DELETE ALL YOUR DATA on your phone and set it back to a factory state.

     

    • With the handset turned off, press and hold the Volume Down key. You can pull and then reinsert the battery if the phone is having trouble powering off.
    • While holding the Volume Down key, press and hold the Power key.
    • Release both keys when the triangle appears.
    • Press the Home key.
    • Press the Volume Down key to scroll to wipe data/factory reset.
    • With wipe data/factory reset highlighted, press the Power key.
    • Press the Volume Down key to scroll to Yes—delete all user data.
    • With Yes—delete all user data highlighted, press the Enter key.
    • Once the wipe is complete, press the Enter key to select reboot system now.
    • The factory reset is now complete.
  • 2. Re: My Kyocera Milano keeps turning off and on in a loop.
    Inuchanz Regular Visitor
    Currently Being Moderated

    My Evo 3D does that. I have to reformat it. Hope you have insurance because it may be a deep problem if reformatting it does not help.

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