Location Arlington, VA and Falls Church, VA
Have been getting Radio Interface Resource Shortage errors off and on for the past two days which indicates towers down. We just had bad storms that took out power for past 3 days. Just wondering if the Sprint network is down or if this is another issue. Thank you.
Sorry for the inconvenience. I checked your coverage and there are 2 reported Cell sites outages, engineers have been notified and are working to restore the service ASAP.
Single Cellsite neb ticket- 8629121 ETR 07/06/2012 23:59:00 CST
Single Cellsite -neb ticket- 8998680 ETR (CST) 07/02/2012 14:12:00
alaysiaphillips- I checked your zip code also, there is a cell tower outage at your location too. We don't have any ETR at this point of time. I appreciate your patience in this regard.
VOLLEYREF-I checked your zip code also, there is a cell tower outage at your location too. Along with the outage, Cell Site is being upgraded to Network Vision. Temporary impairments causing increased Drops and Blocks may occur, in addition to instances of missed calls/calls rolling to voicemail, and other voice service anomalies. Just want to let you know that upgrade should be complete soon and service should be improved.I can understand this is frustrating for you and we are aware of this issue. I can assure you we are working to not only fix it, but improve your overall customer experience in the area. I will report this issue to our network team so that they will be aware of your specific location.
Single Cellsite 8998680 ETR (CST) 07/02/2012 14:12:00
We are all experience the same issues. What is particularly interesting is that both VZ and AT&T have slightly better coverage at this point. Sure all companies were struggling after the storm but Sprint continues to have major problems. It's certainly not their fault but it would be great to have an idea of how long this will all take, etc.
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