I had my HTC 4F LTE for 3 weeks then fell into my pool with phone in my pocket. Yes, I was totally sober, just lost my balance. Service center said it was a goner and I ordered a replacement 3 days ago - still no phone. Out of boredom and frustration, I plugged the old phone into the charger several times but only got a red blinking light. Today, I plugged it into the charger and eventually came up with a green light. That got me excited, so I tried to turn it on, and it started humming very loudly and won't stop. How do you remove the battery from one of these phones? I don't care if it self destructs, but I don't want to cause any damage to me or my surroundings.
Thanks to all who responded. The simulated battery pull worked and it is now silent. It was only 3 weeks old, and the insurance on these new phones is $150 deductible, not $100 as indicated in the original paperwork. Tech store said they just haven't updated the wording to reflect the change. So I'm out another $150 to replace a phone I wasn't that impressed with anyway.
Yeah, it's gonna be probably a few months before the Repair centers are sent documentation regarding how to do battery swaps on these devices. Luckily, the battery life on these devices has been very respectable with users exceeding 24+ hours easily. So the need for the battery swap doesn't seem to be as necessary at this time as previous devices.
Whether we get similar battery life a year from now will still need to be investigated at that time.
There were quite a few discussions regarding the TEP as well as emails and postal mails being sent out reagarding it. Unfortunately, there are still people not quite aware of the changes as you discovered.
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