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1 Reply Latest reply: Aug 26, 2012 1:46 PM by Fergie_B RSS

unlock phone, reset lock code

Flo2013 Newbie
Currently Being Moderated

my daughter locked my phone, how can I unlock it, she changed lock code somehow, i can't call out , only can make emergency calls , need to use phone at night because I throw papers, what can I do to reset lock code or do i need to call customer service

  • 1. Re: unlock phone, reset lock code
    Fergie_B Sprint Employee
    Currently Being Moderated

    darchrds1,

     

    I'm very sorry that you are locked out of your device.  I'll be glad to help if I can.  In order to better assist you, I will neexd to know the make and model of your device to determine what options we have to get you into your device.

     

    Sincerely,

     

    Fergie_B

    Sprint Technical Support

    Hours: 9am-8pm CST Sunday-Wednesday

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