Hello. Not receiving calls after a recent port-in can be an indication that the port did not complete properly and will need to be "re-broadcast." If the standard trouble shooting is not resolving the problem, I recommend calling our porting department at *2 from your Sprint phone or 888.211.4727 from a landline. Ask for the porting department and have your port-in checked for errors and/or re-broadcast. Standard trouble shooting: dial ##873283# and call, wait for the update to finish, turn your phone off for 2 minutes and retry.
Sprint Tech ~ Sprint.com Communities
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