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sunryse Regular Visitor
Currently Being Moderated

My phone is not "rooted" or anything else that techies talk about.

It is not anything at the moment.

In August the big update came through..........grrr....

Here's what I have recieved from this update in order of occurence as best as I can remember:


immediately following update 4g was gone. I have not been able to connect even once

phone heating up

battery life is severely shortened

wifi weak

programs freezing

msgs and voicemail coming in batches



Settings, contacts, Sprint ids, ALL GONE.

gmail, tutorials reset

It was like I just got it but not. The rest of the apps are still there but except for a few they won't open or freeze on opening or most commonly pop up that says it has "stopped working"


So Fine, I dealt with it. Uninstalled and reinstalled apps and some of them work fine.

after that things started going beserk again.

gmail wont sync, then quit opening

other apps start to open then just stop and go back to phones home screen

phone shuts off when some apps open

gives battery alert, but after plug in, shows battery at the real level (from 1/2 to almost full)

EXTREME HEAT coming off the phone, mostly from just above the battery in the back.

Last night it froze, shut off and then restarted and froze on the 4g screen.


Throughout this I have:

taken battery out and put back in: Solved: phone goes from dead to regular off mode(blinking red) turns on normal but sometimes says battery is critically low, then shows 75% as soon as I plug it in.

removed apps (to use less memory)

pressed volume down, home, and power. ( under advisement) Solved: Nothing because when I try tu use any of the options in the menu they all (sub menus) end with no options

removed sd card. Solved: nothing

taken battery out over night Solved: nothing

left it on the 4g screen for extended period of time Soved: nothing!  if not plugged in it just dies after a while. if plugged in it heats up enough to burn you.


Sooo....now what? PLEASE HELP!!!!!!!

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