Try this steps if you are getting an error message: "Not Available. The account holder has restricted your access to this content." when attempting to access adult content:
Note: Once a selection is made, the option to Not Set is no longer provided. Once you do this, please turn on and off the phone. This should resolve the problem.
Sprint S.M.A.R.T AgentsSprint S.M.A.R.T Agent are here to help Monday through Friday 6:00 AM CT - 6:00 PM CT. If you need to speak to an agent outside of these hours, please visit Sprint Chat