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SOLUTION: Can I change my voicemail password on




I managed to forget the password to my voicemail account, and would like an alternate way to change the password so I can access it once again.  Can I change it from my account?






To reset your voicemail passcode:

  1. Sign in to My Sprint with your username and password
  2. Click the My preferences tab
  3. Under Things I can manage online, click Change voicemail passcode. The Reset Voicemail Passcode window will open.


You can also do it from your phone-

To reset your voicemail passcode:

  1. Dial *2
  2. Select Account Information or Changes
  3. Follow the instructions to reset your voicemail passcode



Version history
Revision #:
2 of 2
Last update:
‎11-01-2017 06:25 PM
Updated by:
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