I have forgotten my Sprint account PIN and Security Question. How do I have that information sent to me?
If you know your Sprint.com account login, it's easy to retrieve your PIN and Security question:
Your PIN/Security Question will be sent via your preferred communication method. If your preferred communication method is SMS, you will be asked to pick one of the phone numbers on your account.
If your preferred communication method is Mail and you need your PIN/Security Question right away, you may change it to email or SMS in your Preferences page:
Sprint S.M.A.R.T AgentsSprint S.M.A.R.T Agent are here to help Monday through Friday 6:30 AM CT - 5:00 PM CT. If you need to speak to an agent outside of these hours, please visit Sprint Chat