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  Try this steps if you are getting an error message: "Not Available. The account holder has restricted your access to this content." when attempting to access adult content: From a computer Web browser, go to www.sprint.com . Select Sign in/Register, enter the account administrator's username and password. Select Sign in. Select My preferences. In All about my account section > Limits and permissions section, select Block Adult Content and Malware. Select the device to filter Web content. From Setting or Status drop-down list, select Blocked. Note: Once a selection is made, the option to Not Set is no longer provided. Once you do this, please turn on and off the phone. This should resolve the problem.        
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