cancel
Showing results for 
Search instead for 
Did you mean: 

Activation

Go to solution
Journeyman

Activation

My girlfriend and I are on the same Sprint account and her old IPhone 5c is locked...So we ordered a new IPhone 7 Plus for her and now it won't let us activate it online...Can someone help?

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Master

Re: Activation


Hello brianS1974, congratulations on the new device, the iPhone 7 is a great phone.

 

If you've already tried the steps in our article: How to activate your new phone,  a Social Care agent can help you if you send a private message.

 

To access to your private messages, click on your name or avatar. This will take you into your profile. Once in there you will see the private message button.

 

You can also watch a video on how to activate it online if you click here

Ina.

Sprint Social Care.

Ina.
Sprint Social Care Team.

View solution in original post

2 REPLIES 2
Highlighted

Re: Activation

Moved to Customer Service

Highlighted
Master

Re: Activation


Hello brianS1974, congratulations on the new device, the iPhone 7 is a great phone.

 

If you've already tried the steps in our article: How to activate your new phone,  a Social Care agent can help you if you send a private message.

 

To access to your private messages, click on your name or avatar. This will take you into your profile. Once in there you will see the private message button.

 

You can also watch a video on how to activate it online if you click here

Ina.

Sprint Social Care.

Ina.
Sprint Social Care Team.

View solution in original post

Community News

This is a PUBLIC ARCHIVE board, all articles are read only.

Please click here to search the Active Community.