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Blocked Texts still coming through

Journeyman

Blocked Texts still coming through

Through the sprint webset, I set up a phone number to be blocked for texts and phone calls.  However, I still get texts from the number I blocked.  I have double checked the website and the number is listed to be blocked.  Has anyone else had this issue?  How to I resolve it?

3 REPLIES 3
Journeyman

Re: Blocked Texts still coming through

Hello Epmewsa123,

Thanks for posting. Try to remove the number off the blocked list and re-enter it again and save. I can also verify on my end that the particular phone number is blocked. You can send me a private message with you phone number and account pin and the number in question. Thank you. *Paida

Journeyman

Re: Blocked Texts still coming through

I'm having the same problem, and they have an iphone so do you think its beacuse of imessages?

Journeyman

Re: Blocked Texts still coming through

Hello Rosalindsamantha,

Thanks for posting.The work around for your issue that I found, was to go into you Notifications- Messages-Show Imessages- you can select to receive from contacts only instead of everyone. I hope this helps. Other than this unfortunately there is now to block a particular number.Thank you.*Paida

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