I can't imagine the customer service. I had my discount dropped from my bill. I've been complaining and calling the store as sprint customer care suggested to fix problem. One month plus without any result. Guess it's time to switch.
Antiguanj, Most of the times, when this situation occurs, is because a plan chance was submitted. I would like to verify the reason why the discount is missing. Can you please send us a private message? Just click on my name and then select "send a message" for further assistance.
Sprint Social Care Team
Kryshna Sprint Social Care
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