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Duplicate text Messages. Galaxy S3 ZIP 23551, 23602, 23606, 23669,23666

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Journeyman

Duplicate text Messages. Galaxy S3 ZIP 23551, 23602, 23606, 23669,23666

I am recieving duplicate (10's of dupliate) texts messges on my Galaxy S3 in the Newport News and Norfolk area.  Is there a solution for this problem.  The phone is only a couple of weeks old, and I have run all the updates.  I do not have google voice.

Thanks

Greg

13 REPLIES 13
Journeyman

Re: Duplicate text Messages. Galaxy S3 ZIP 23551, 23602, 23606, 23669,23666

Hello Gcoburn1249,

Thanks for posting. I did check the zip codes you listed and I did not see any issue that would cause the texts to duplicate. I can research the issue further for you. Please send me a private message with your phone number and account pin. Please include any numbers that you are receiving the duplicate texts messages from. Thank you. *Paida

Journeyman

Re: Duplicate text Messages. Galaxy S3 ZIP 23551, 23602, 23606, 23669,23666

I am having the same problem. I spoke with a represenative through the Sprint chat option. I was told my phone needed to be manually updated becuase a file had probably been deleted. When I went to my Sprint store they're servers/computers had been down. When I told the employee what was going on he said "We have a tower down which is causing the glitchy-ness of your phone. Mine has been doing the same thing all week." He was unsure when everything would be fixed.

My zip code is 23666.

Journeyman

Re: Duplicate text Messages. Galaxy S3 ZIP 23551, 23602, 23606, 23669,23666

I am having the same problem with my S3. But I'm also not receiving a notification on the home screen on or on the top of my screen in the notification area.

Journeyman

Re: Duplicate text Messages. Galaxy S3 ZIP 23551, 23602, 23606, 23669,23666

Hello Kjoyner91 and Dakotatiger0408

I checked your zip code, I did not see any issue with texts. Are you getting multiple from the same person? Have you both done the last update to your devices? Also please power cycle by taking the battery out.Tthank you. *Paida

Journeyman

Re: Duplicate text Messages. Galaxy S3 ZIP 23551, 23602, 23606, 23669,23666

I recieved 29 Text from the SAME person between Friday at 2:19 pm and Saturday at 8:21 PM,  that person is also a Sprint Customer.  I reveiced another 30 repeats from a differnt person on Friday and Saturday.  At 1:14 Am on Saturday I received NEW text messages from five people who sent text to me on Friday that never came through.

I'd like to know if it is the SPRINT phone or the SPRINT network.  I cannot leave my ringer or vibrate on becasue the phone is constantly goiong off at work and at night I cant sleep becasue it goes off.  It is not accpetable at all.

Journeyman

Re: Duplicate text Messages. Galaxy S3 ZIP 23551, 23602, 23606, 23669,23666

I don't get nearly as many as gcoburn1249, I get 5 of the same ones. But if your having a conversation then they add up. And yes it is quite annoying. And if your trying to have a conversation and some arn't coming thru it can be very annoying for that as well. I have done updates, I have power cycled and removed battery, updated prl and profile. I've done everything I could think of without resetting. Agree with gcoburn1249 this isn't acceptable. We pay good money for these phones and service. And right now I feel like I can't even use my texts because it will cause more trouble than its worth.

Journeyman

Re: Duplicate text Messages. Galaxy S3 ZIP 23551, 23602, 23606, 23669,23666

I am getting multiple from the same people. After powering down my phone the moment it cuts back on the text messages pick up where they left off. They are not all Sprint customers too. My phone updated yesterday and I have not had any further problems. I'll know for sure if everything has been taken care of when I go back to work. That's where I get the majority of the 100s of duplicate text messages. (That zip code is 23605)

Journeyman

Re: Duplicate text Messages. Galaxy S3 ZIP 23551, 23602, 23606, 23669,23666

Kjoyner91,

Let me know once you get to work. It they are still multiplying. Please send me a private message with your phone number and account pin and any examples of the phone number that are coming in as duplicates.Thank you.*Paida

Journeyman

Re: Duplicate text Messages. Galaxy S3 ZIP 23551, 23602, 23606, 23669,23666

Dakotatiger0408 and Gcoburn1249,

I agree with you. Please send me a private message with you phone number and account pin. I can take a deeper look into this issue for you.Also please include the numbers that are showing up duplicated. Thank you.*Paida

Journeyman

Re: Duplicate text Messages. Galaxy S3 ZIP 23551, 23602, 23606, 23669,23666

I see this same issue HOURLY and only with other Sprint customers. I will sometimes receive the same text 5 times...one of my many issues with Sprint & my S3 these days.

No LTE has rendered this thing a BRICK.

Journeyman

Re: Duplicate text Messages. Galaxy S3 ZIP 23551, 23602, 23606, 23669,23666

Im receiving duplicates as well.  About 7 from the same number last night, but also others are delayed coming in.  I've done all the updates, and do NOT have gVoice installed.  This started about a week ago for me.  Frustrating to say the least. 

Last night i restarted my phone at 1140 trying to get the one text to stop coming in, and 4 showed up from another that i'd missed.  This morning i received a MMS that needed to be downloaded.  It had a time stamp of 1008 but it was after 11 when the notification popped up...i just happened to be looking at the screen when it popped up.

As much as i may yall each month - wow!  When is this going to be fixed?

Zip = 23503 NORFOLK VA

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