I recently left Sprint to find that they auto billed my credit card for a full monthly bill, when I was only with Sprint for 1 week of the billing period. When I spoke with customer service... they told me it is their policy to not issue refunds to customers who have ported away from Sprint. I am pretty laid back and dont frequently get worked up about stuff... but I just dont understand how Sprint feels they are justified to bill me for services they they did not provide.
My adivse... look elsewhere for wireless service. I moved myself to MetroPCS and was pleased... and moved my wife to a Verizon plan that she loves.
Hello BSWARMER, thanks for posting. Although you've left, we definitely do not want to leave a bad impression on you. Let's see if we can take a closer look at your issue. Please email us at firstname.lastname@example.org. Include your name, Sprint phone number, security information (PIN or security question answer), your Sprint Community name, and a briefing of the issue. We can communicate with you directly in an effort to help. I'll review your account in an effort to help. Thanks!
Sprint Social Care Team
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