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HTC One Picture Mail

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Journeyman

HTC One Picture Mail

Since upgrading to the HTC One in April, I receive all picture texts as a generic message from Sprint with a link to the picture. The pictures are so small, I can never even tell what they are of! Is there a way to turn this off? Why can't I receive photos in text conversations as I have in the past???

2 REPLIES 2
Journeyman

Re: HTC One Picture Mail

DCPARALLAX

Thanks for reaching out to us. Wow! That is a bit frustrating. Is this happening with pictures sent to you from one specific phone number?

Omar

Sprint Social Care

Journeyman

Re: HTC One Picture Mail

No, this happens from any person with any cell provider.

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