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How do I get Sprint to send me all my txt from my Fire Dispatach?

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Journeyman

How do I get Sprint to send me all my txt from my Fire Dispatach?

I am a fire fighter with the Kemp Fire Department in Kaufman Texas, I am not getting the whole txt message from Kaufman Dispatch.  I was told to contact sprint to see why, also the ones I get, I am unable to click on the address to open in my gps.  This is only happening on Sprint phones, the guys with ATT are having no issues.  Need to fix this ASAP.......

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